Sunday 17 January 2021

UK SHIPPING UPDATE

Latest information received regarding deliveries from Stampin' Up!...

We’ve received some additional information regarding current UK shipping challenges from our logistics and shipping vendors in Europe. We were just notified that all shipments UPS has in its possession will be released to leave for the UK this weekend, and the balance of shipments will be on their way by Tuesday.

As an example... I have a parcel which was ready for despatch/UPS collection on 4 Jan... and so on its way in the UPS carrier part of the system since then... which was showing as being scheduled for delivery last Tuesday 12 Jan, then/now last Thursday, 14 Jan... now expected this Tuesday, 19th Jan...

Our logistics vendor is preparing the correct documentation and meeting customs requirements. They are running behind largely due to higher sales/order volume and are staffing two shifts, six days per week in an effort to get caught up. As of 15 January, our Europe logistics vendor is picking orders that were placed on 10 January.

UPS is currently at maximum capacity and doing all they can to process shipments. They have a task force operating 24/7 to work on process and customs issues. Other shipping carriers are not processing orders into or out of the UK at this time, which has increased volume for UPS. We’ve also been informed that Europe customs has been updating software required to process export applications to the UK, which has contributed to delays.

We will continue requesting updates from our logistics and shipping vendors, and share information as we are able.


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